Privacy Policy
Effective Date: 24.07.2025
At Greentech Resort & Convention Center, we are dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, store, use, and protect the information you provide while interacting with our services—whether through our website, by phone, in person, or via any other means.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, postal address, and other details provided during bookings or inquiries.
- Payment Information: Credit/debit card details or other payment methods, collected securely for processing your transactions.
- Guest Preferences: Room choices, dietary preferences, or any special requests to improve your stay.
- Website Data: Information collected automatically when you browse our website, such as IP addresses, browser type, device information, and browsing behavior, through cookies and analytics tools.
- Communication Records: Messages, emails, or calls exchanged with our customer support team.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To confirm, manage, and personalize your bookings or reservations.
- To provide you with requested services, including special packages or event arrangements.
- To communicate updates, promotional offers, or service information (only with your consent).
- To enhance and optimize our website and resort facilities.
- To ensure legal, administrative, or regulatory compliance.
3. Data Security
We take your data security seriously. We implement advanced technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. All online payment transactions are processed through secure and encrypted channels.
4. Information Sharing
We respect your privacy and do not sell or rent your personal information. However, we may share your data with:
- Trusted Third-Party Partners: Payment gateways, booking platforms, or IT service providers necessary to fulfill our services.
- Legal Authorities: When required by law or to comply with legal processes or regulatory requests.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred to ensure continuity of services.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or regulatory obligations.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Withdraw your consent for marketing communications at any time.
- Request a copy of your data in a portable format.
To exercise these rights, please contact us (details below).
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience. These tools help us understand user behavior, remember preferences, and provide tailored content. You can disable cookies through your browser settings, but some site functionalities may be limited.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing personal information.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services or regulatory requirements. The latest version will always be available on our website, with the “last updated” date noted at the top.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@greentechresort.com
Phone: +880-17777-37354
Address: Greentech Resort & Convention Center, Gazipur, Bangladesh.